PRIVACY POLICY
This Privacy Policy explains how Airports2Hotel (“Airports2Hotel,” “we,” “us,” or “our”) collects, uses, stores, and shares information when you use our website and services (the “Service”).
Airports2Hotel connects travelers to booking options for airport transfers and car rentals through trusted partners, including Mozio (our booking/transport marketplace partner). When you complete a booking, partner terms and privacy policies may apply.
If you do not agree with this Policy, please do not use our Service.
1) Who We Are (Data Controller)
Airports2Hotel is the operator of the website https://airports2hotel.com. For privacy questions, contact:
Email: support@airports2hotel.com
If you need our business address for compliance purposes, contact us and we will provide it.
2) Information We Collect
We collect information in two ways: (a) information you provide, and (b) information collected automatically.
A. Information you provide
Depending on how you interact with the Service, you may provide:
Name
Email address
Phone number
Travel details (pickup/dropoff city/airport, date/time, passengers, luggage notes)
Messages sent through forms or support requests
B. Information collected automatically
When you visit our website, we may automatically collect:
Device and browser information (type, OS, language)
IP address
Pages viewed, clicks, referring URLs, time spent
Approximate location derived from IP
Cookie identifiers (see Cookie Policy)
3) How We Use Your Information
We use information to:
Provide and improve the Service
Respond to support requests
Help you find booking options and redirect you to partners
Prevent fraud and abuse, and keep our site secure
Analyze website performance and user experience
Comply with legal obligations
4) Bookings, Payments, and Partner Processing (Mozio and Others)
Airports2Hotel may send you to a partner booking platform (including Mozio) to finalize reservations.
Important notes:
Airports2Hotel is not a transportation provider. We do not operate vehicles or employ drivers.
Payments, booking confirmation, cancellations, refunds, and fulfillment are handled according to the partner’s checkout/booking flow and policies.
Partners may collect additional data required to complete your booking (for example: passenger name, phone number, pickup details, payment method).
We recommend you review partner policies:
Mozio Privacy Policy (reference): https://www.mozio.com/en-us/privacy-policy
Mozio Terms of Service (reference): available on Mozio website
5) How We Share Information
We may share information:
With service providers that help us operate the website (hosting, analytics, security, email delivery)
With booking partners when needed to enable booking flows (for example, passing route/search parameters)
For legal reasons if required by law, court order, or to protect rights/safety
Business transfers if our business is merged, acquired, or reorganized (with appropriate safeguards)
We do not sell your personal information in the ordinary sense of “selling data for money.”
6) Cookies and Tracking Technologies
We use cookies and similar technologies to:
Keep the website working properly
Remember preferences
Measure performance and improve UX
Support marketing/attribution (if enabled)
See our Cookie Policy:
https://airports2hotel.com/cookie-policy
7) Data Retention
We keep personal information only as long as needed for:
Providing the Service and support
Security and fraud prevention
Legal, accounting, or compliance requirements
8) International Transfers
Your information may be processed in countries other than your own, depending on where our providers or partners operate. We take reasonable steps to protect information in accordance with applicable laws.
9) Your Rights
Depending on where you live (for example, Brazil LGPD, EU/UK GDPR, certain US state laws), you may have rights such as:
Access to your data
Correction of inaccurate data
Deletion (subject to legal retention needs)
Objection or restriction of certain processing
Data portability (where applicable)
To exercise rights, email: support@airports2hotel.com
10) Security
We use reasonable administrative and technical measures to protect information. However, no system is 100% secure.
11) Children’s Privacy
Our Service is not intended for children under 18. We do not knowingly collect personal information from children.
12) Changes to This Policy
We may update this Policy from time to time. The “Last updated” date will reflect the most recent revision.
13) Contact Us
If you have questions or requests, contact:
support@airports2hotel.com