PRIVACY POLICY

This Privacy Policy explains how Airports2Hotel (“Airports2Hotel,” “we,” “us,” or “our”) collects, uses, stores, and shares information when you use our website and services (the “Service”).

Airports2Hotel connects travelers to booking options for airport transfers and car rentals through trusted partners, including Mozio (our booking/transport marketplace partner). When you complete a booking, partner terms and privacy policies may apply.

If you do not agree with this Policy, please do not use our Service.

1) Who We Are (Data Controller)

Airports2Hotel is the operator of the website https://airports2hotel.com. For privacy questions, contact:
Email: support@airports2hotel.com

If you need our business address for compliance purposes, contact us and we will provide it.

2) Information We Collect

We collect information in two ways: (a) information you provide, and (b) information collected automatically.

A. Information you provide
Depending on how you interact with the Service, you may provide:

  • Name

  • Email address

  • Phone number

  • Travel details (pickup/dropoff city/airport, date/time, passengers, luggage notes)

  • Messages sent through forms or support requests

B. Information collected automatically
When you visit our website, we may automatically collect:

  • Device and browser information (type, OS, language)

  • IP address

  • Pages viewed, clicks, referring URLs, time spent

  • Approximate location derived from IP

  • Cookie identifiers (see Cookie Policy)

3) How We Use Your Information

We use information to:

  • Provide and improve the Service

  • Respond to support requests

  • Help you find booking options and redirect you to partners

  • Prevent fraud and abuse, and keep our site secure

  • Analyze website performance and user experience

  • Comply with legal obligations

4) Bookings, Payments, and Partner Processing (Mozio and Others)

Airports2Hotel may send you to a partner booking platform (including Mozio) to finalize reservations.

Important notes:

  • Airports2Hotel is not a transportation provider. We do not operate vehicles or employ drivers.

  • Payments, booking confirmation, cancellations, refunds, and fulfillment are handled according to the partner’s checkout/booking flow and policies.

  • Partners may collect additional data required to complete your booking (for example: passenger name, phone number, pickup details, payment method).

We recommend you review partner policies:

5) How We Share Information

We may share information:

  • With service providers that help us operate the website (hosting, analytics, security, email delivery)

  • With booking partners when needed to enable booking flows (for example, passing route/search parameters)

  • For legal reasons if required by law, court order, or to protect rights/safety

  • Business transfers if our business is merged, acquired, or reorganized (with appropriate safeguards)

We do not sell your personal information in the ordinary sense of “selling data for money.”

6) Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep the website working properly

  • Remember preferences

  • Measure performance and improve UX

  • Support marketing/attribution (if enabled)

See our Cookie Policy:
https://airports2hotel.com/cookie-policy

7) Data Retention

We keep personal information only as long as needed for:

  • Providing the Service and support

  • Security and fraud prevention

  • Legal, accounting, or compliance requirements

8) International Transfers

Your information may be processed in countries other than your own, depending on where our providers or partners operate. We take reasonable steps to protect information in accordance with applicable laws.

9) Your Rights

Depending on where you live (for example, Brazil LGPD, EU/UK GDPR, certain US state laws), you may have rights such as:

  • Access to your data

  • Correction of inaccurate data

  • Deletion (subject to legal retention needs)

  • Objection or restriction of certain processing

  • Data portability (where applicable)

To exercise rights, email: support@airports2hotel.com

10) Security

We use reasonable administrative and technical measures to protect information. However, no system is 100% secure.

11) Children’s Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children.

12) Changes to This Policy

We may update this Policy from time to time. The “Last updated” date will reflect the most recent revision.

13) Contact Us

If you have questions or requests, contact:
support@airports2hotel.com